Privacy Policy
Last updated 2026-05-07
We are a single-shop family business in Worcester. We collect what we need to call you back about your car. We do not sell your information. We do not run advertising trackers on this site.
Who we are
This site is operated by Kayuco Tires & Towing, Inc., located at 715 Millbury St, Worcester MA 01607. Owner: Gilberto Ledesma. Phone: (978) 701-2069.
What we collect, and why
- Contact form submissions. Your name, phone, vehicle (year/make/model if you give it), and the message you write. We use this to call or text you back about your service request.
- Phone calls. When you call us, your number shows up on our line so we can call back if we miss you.
- Customer service records. When you visit the shop, we keep a basic record of the work we did so we can help you with that vehicle next time.
We do not run analytics or advertising trackers on this website at this time. If we add any in the future, we will update this page first.
How we use it
- To respond to your request and schedule your service.
- To remember the work we did on your car so we can help you faster next visit.
- To send you a follow-up message after a service if needed.
Who sees your information
Kayuco staff. Our payment processor when you pay. Acima or Snap Finance if you choose to apply for financing through that lender. Our service-history records stay in the shop.
We do not sell your personal information to anyone, ever.
How long we keep it
Contact form messages: up to 24 months. Service records: as long as we operate the shop. You can ask us to delete your records at any time by calling (978) 701-2069.
Cookies
This site uses one cookie: a small browser preference that remembers whether you chose English or Spanish. Nothing else. No advertising cookies, no third-party tracking.
Your rights
You can ask to see what we have on file about you. You can ask us to correct it. You can ask us to delete it. Massachusetts residents have specific rights under state law; California residents under CCPA. To make any of these requests, call (978) 701-2069 or message us through the contact form.
Changes to this policy
If we change this page, we update the "Last updated" date at the top. Material changes get a footer notice for at least 30 days.
Questions
Call (978) 701-2069 or stop by 715 Millbury St.